All shipping outside The Netherlands will be without Track & Trace unless it's a special request from you
RETURN & EXCHANGE POLICY
We strive to make image representation as accurate as possible. As all our bags are made by hand there may be slight differences. If you would like to receive more information about a specific bag that you like just send us an email and we can provide you with more detailed photography. If you would like to return a bag you can send back the item to us. The shipping expenses are at your own cost. We recommend a track & trace service as we can only refund you once we have received the package at our address. Custom made bags are excluded from this option and cannot be returned.
We are only human (too)! Should we have sent you the wrong item please accept our sincere apologies. Please contact us and we will arrange asap that you receive the desired product.
You can contact us by email on firstname.lastname@example.org
Mr. Treublaan 3
1097 DP Amsterdam